Where Smart automation Meets human expertise
Revolutionary AI Technology
Crashify is a professional vehicle assessment firm serving insurance companies, fleet managers, and assessing firms across Australia. We've built a streamlined booking and coordination system that eliminates the administrative burden of traditional assessment scheduling while maintaining the highest standards of professional evaluation.
Our network of qualified assessors conducts thorough on-site inspections using industry-standard methodologies, delivering comprehensive reports within guaranteed timeframes. By combining smart booking automation with experienced human expertise, we provide the reliability and accuracy the insurance industry demands.
🇦🇺 Proudly serving clients across Australia with accurate and timely assessments. From total loss reporting to instant damage quoting and valuation, we offer comprehensive services tailored to meet your specific needs.
Our Services
Comprehensive solutions for every assessment need
Comprehensive Damage Assessment
Thorough on-site evaluations with detailed photography, precise measurements, and comprehensive reporting for accurate cost estimates.
Rapid FNOL Response
Fast-track your first notification of loss with priority scheduling and expedited reporting to reduce claim cycle times.
On-Site Inspections
Our qualified assessors conduct immediate on-location inspections, eliminating delays and providing clarity for time-sensitive cases.
Total Loss Evaluation
Expert valuation and settlement management services that ensure fair and defensible outcomes for all parties involved.
Quality Assurance Inspections
End-of-lease and post-repair verification conducted in strict compliance with Australian Standards and regulatory requirements.
WOVR Management
Complete handling of Written-Off Vehicle Register submissions with proper documentation and regulatory compliance.
Crashify Compliance Framework
Ensuring strict compliance with all regulatory requirements and industry standards
Compliance
Our internal frameworks ensure strict compliance with all relevant regulatory requirements, industry standards, and best practices. We maintain comprehensive systems to meet our obligations across multiple regulatory frameworks.
Regulatory Frameworks & Standards
General Insurance Code of Practice (GICOP)
Full adherence to all enforceable provisions ensuring ethical conduct and fair treatment of all parties
RG271 Internal Dispute Regulation
Compliant internal dispute resolution procedures and processes
RG267 Oversight of AFCA
Full compliance with Australian Financial Complaints Authority oversight requirements
WOVR (Written-Off Vehicle Register)
Proper management and lodgement of statutory write-off notifications within required timeframes
WOHVR (Written-Off Heavy Vehicle Register)
Compliance with heavy vehicle write-off registration and reporting requirements
Contractual Requirements
Strict adherence to all contractual obligations with insurers, clients, and stakeholders
APRA Prudential Standards
Compliance with relevant prudential standards including:
- Outsourcing arrangements and third-party management
- Information security and data protection protocols
- Business continuity planning and disaster recovery
- Risk management frameworks and controls
AI-Assisted Report Generation
Transparency in Technology Use
Crashify utilizes AI technology as a professional assistance tool in the report generation process. This technology assists our qualified assessors in:
- Structuring and formatting assessment reports
- Ensuring comprehensive coverage of all relevant damage points
- Maintaining consistency in technical terminology and report quality
- Improving clarity and readability of technical findings
Human Oversight and Professional Responsibility
- All reports remain subject to thorough human review and approval by qualified assessors
- Final assessment decisions, damage evaluations, and cost determinations are made by experienced professionals
- AI technology serves as an assistive tool to enhance efficiency and consistency, not as a replacement for human expertise
- Qualified assessors verify all AI-generated content for accuracy and appropriateness before report finalization
Quality Assurance
- • Every assessment undergoes professional review
- • AI-assisted content validated against industry standards
- • Full responsibility and accountability maintained
- • Reports produced in accordance with professional standards
Data Protection
- • Data handled in accordance with Privacy Policy
- • AI processing through secure, encrypted channels
- • Compliance with Australian Privacy Principles
- • Protection under Privacy Act 1988 (Cth)
Professional Standards for Legal Proceedings
When called upon to provide expert evidence in court proceedings, Crashify complies with applicable court rules including the Expert Witness Code of Conduct (Form 44A). Our assessors understand the distinct obligations and impartiality requirements when acting as expert witnesses.
Our Compliance Commitment
At Crashify, regulatory compliance isn't just about meeting minimum requirements—it's fundamental to how we operate. Our engineering-based approach to vehicle assessment naturally aligns with regulatory expectations for thoroughness, accuracy, and professional standards.
We maintain detailed documentation, follow established protocols, and regularly review our processes to ensure ongoing compliance with all applicable regulations and industry standards.
Key Compliance Principles:
This compliance framework is subject to regular review and updates to reflect changes in regulatory requirements, industry standards, and operational practices.
Experience the Crashify Difference
Where accuracy and excellence meet in every aspect of our work. Choose Crashify for reliable assessments, top-notch services, and a commitment to customer satisfaction.
